Studio Assistent – Rocycle
Studio Assistent

Studio Assistent

JOB DESCRIPTION STUDIO ASSISTENT (2 SHIFTS PER WEEK MINIMUM)

It is an exciting time to join the Rocycle team. We are looking for someone who is eager and passionate about Rocycle. A people’s person who gets excited about working in an uplifting team and likes to solve matters in a creative way straightaway (proactive). A love for sports and hospitality is key. Your main responsibility is keeping the Rocycle community happy by effectively assist in running the studio operations and support the other team members. You will add value to the company’s success by taking responsibility over your tasks and be a great example to your colleagues.

Key Responsibilities Studio Assistant

● Takes full responsibility of daily and monthly tasks in operations, sales and administration
● Ensuring our hospitality and services are of the highest standard
● Form relationships with riders and help grow the community
● Takes full responsibility for studio hygiene standards being met
● Handle, report and act-on feedback and all other inquiries
● Keeps track and updates maintenance, feedback and other daily logs
● Ensuring classes start in time ( ..h00, ..h30)
● Attend quarterly group trainings
● Read and use operational procedures (SOP’s)
● Assist in ad-hoc (administration) tasks
● Handle a response rule for all incoming emails (12hrs), calls (instant) and VMs (4hrs)

Requirements

● Passionate about people, hospitality/customer service and the Rocycle brand
● A team player
● Ability to multitask and combine communication tasks with operational tasks
● Attention to detail, strong organizational and planning skills
● Tidy, clean and hygiene focussed
● Excellent written and verbal communication skills (English)
● A proactive and creative mind with the ability to suggest improvements
● Flexible within studio openings hours and be reachable for emergencies This position reports directly to the Studio Manager.

About the offer

● Being part of an organisation that is about to expand internationally
● Being part of a team that inspires and helps people progress
● A happy and healthy work environment
● Free Rocycle rides

About the Team

The team (100+ people) consists of dynamic, open-minded individuals all coming from different backgrounds, age groups and countries. We enjoy inspiring one another, spending time at the studio and join Ro’rides together. About Rocycle Rocycle is a boutique fitness company with a sincere hospitality touch. We’re opening our 6th studio in Rotterdam in April 2019 and are working on the development of our first international location. Our classes run all day long – from sunup to after sundown – 7 days a week. Pre Booking available online or in our app. We are a pay as you go studio. We don’t do contracts or hidden fees. You only pay for the classes that you actually use. The studio has everything you could want and need included with every class: cycling shoes, workout towels on your bike, luxurious, hotel-style towels in the locker rooms, and showers stocked with Zenology’s organic care products.

Please send your application to join@rocyclestudios.com